Frequently Asked Questions

StatementPacks use the latest technology to consolidate multiple statements into one convenient envelope.

Each individual statement is prepared and sealed in its own envelope, but instead of being mailed separately your statements are gathered together, combined, and sealed for convenient First-Class™ delivery in a specially marked StatementPack envelope.

Your StatementPack looks like a normal statement envelope, just slightly larger. This slightly oversized envelope will contain up to five individually sealed envelopes with a statement for each account.

Although you receive multiple statements in one consolidated envelope, statement and account details are readily accessible and organized. This is a convenient and efficient way for you to receive and be able to easily refer to this important mail.

At least two – and up to five – of your statements will be included.

StatementPacks are prepared to the most advanced USPS^® mailing standards, including presort processes that enable the mail piece to bypass the local postal facility to head straight to their destination… so there are no delays in delivery.

Your provider is committed to finding solutions that make the statement and payment process easier for you and other customers, and this includes implementing innovations that are cost-effective and efficient.

Each statement is individually sealed within the larger envelope, which means your transactional documents – with the valuable and private information they contain – are actually double sealed.

Fill the form to opt out of StatementPacks.

While some mail may not qualify for a StatementPack, full addresses that match character by character will be eligible for further consolidation if they are on the same billing cycle. Please contact your biller using the customer service phone number on your bill or statement to request this adjustment.